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Hostess

Client of HireLebanese

Posted on August 10, 2018

2 - 3 years Lebanon - Lebanon

Any Nationality

Opening 01

Job Description

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A "Presentable" hostess (Female) is needed for a 5* restaurant & cafe opening soon in Hazmieh.
Previous experience is required.
Responsibilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guest of current promotion and who will be serving them to ensure a smooth hands-off to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and cafe areas, provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Requirements:
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests needs to W/Ws, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to articulate clear greetings and farewells to Guests
Must be able to understand requests for assistance
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
An appetite for learning (and great food)
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Must be able to assist Guests and possess great Guest relations skills
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone.
Host/Hostess top skills & proficiency:
Customer Service
People Skills
Professionalism
High Energy
Multitask
Thoroughness
Planning
Basic Math
Teamwork
Attention to Detail
Verbal Communication
Organized
Flexible
Management Skills


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Customer service Service quality Guest relations Hostess Management Focus Basic Room Usage Business Executive

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Client of HireLebanese


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Name/ Designation:
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Website https://www.hirelebanese.com/jobdetails.aspx?id=156648


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