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Hotel Assistant Manager

Four Seasons Hotel

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality


, Posted on May 10, 2018 1 Opening

Job Description

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Responsibilities
• Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed.
• Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively
• Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments.
• Resolves customer complaints from all areas of the hotel
• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.


Industry Type : Hotels / Hospitality
Functional Area : Administration

Keywords

Hospitality Catering Billing Customer complaints Finance Hotel staff Guest level

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Four Seasons Hotel

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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