Hotel Cleanliness Expert Marriott International

Job Requirement:

The Hotel Cleanliness Expert ensures the cleanliness, tidiness and maintenance of the guest rooms in his/ her assigned areas according to the hotel s standards. He/she attends to guest s needs.

ESSENTIAL FUNCTIONS:

• Ensure master key is received and returned.
• Ensure work assignment is received, correctly filled and returned.
• Make up guest room daily
• Perform night turndown service daily
• Tidy up guest items as directed by procedure
• Keep your work environment clean and tidy
• Clean and maintain all marble and granite floors daily.
• Clean and maintain guestroom and carpets, wallpapers, furniture and bathrooms daily.
• Clean and maintain guest hallway carpets, wallpapers and furniture daily.
• Report defects on fixed assets furniture and equipment.
• Report all Lost & Found to Housekeeping.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure to comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication is maintained.
• Comply with all Corporate and Hotel Standards and Procedures.
• Promote by example the principles of bespoke and uncompromising service .
• Actively promote a work environment, which cares for guests and associates alike.
• Able to work any shift that is assigned to him/ her by the Housekeeping Managers
• Maintain cleanliness of public areas such as lobby, public restrooms, etc.
• Report any damage of carpets and upholsteries.
• Ensure the use of cleaning chemicals is according to the instructions set by the hotel.
• Maintain the cleanliness and tidiness of cleaning equipment.
• Report any unusual and suspicious behavior of guests or staff.
• Ensure that all associates comply with the grooming and uniform standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Conduct duties in a courteous, safe and efficient manner, in accordance with St. Regis Hotel, Abu Dhabi policies and procedures, ensuring that the highest level of service and communication in maintained.