Hotel Driver InterContinental

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

• Safely transport hotel guests, VIPs, and executives to and from designated destinations with utmost courtesy, precision, and professionalism.
• Demonstrate exceptional driving etiquette, ensuring comfort, safety, and a seamless journey experience at all times.
• Uphold complete confidentiality and discretion, particularly when attending to high-profile or distinguished guests.
• Comply with all traffic regulations, hotel protocols, and safety standards without exception.
• Maintain hotel vehicles in immaculate condition through daily cleaning, polishing, fueling, and inspection.
• Monitor vehicle performance, promptly reporting any maintenance or repair needs to ensure reliability and presentation consistency.
• Accurately record mileage, fuel consumption, service schedules, and trip details.
• Extend a warm, personalized welcome to guests upon arrival, opening doors and assisting with luggage and belongings with poise and efficiency.
• Handle, tag, and store luggage carefully and securely, ensuring swift delivery during check-in, check-out, or room transfers.
• Offer thoughtful assistance with local knowledge providing refined recommendations on dining, cultural attractions, and transportation options.
• Collaborate seamlessly with the Concierge and Front Office teams to deliver flawless, anticipatory service that exceeds guest expectations.
• Maintain the hotel entrance, driveway, and lobby areas in pristine, organized, and inviting condition at all times.
• Deliver guest messages, packages, and amenities promptly and discreetly.
• Support comprehensive transportation coordination to ensure punctual, smooth, and luxurious guest movements throughout their stay.

Ideally, you should possess some or all the following qualifications and experience:

• Minimum high school diploma or equivalent required.
• At least 2 3 years of driving experience in a luxury hotel, limousine service, or hospitality environment.
• Valid professional driver s license with clean driving record.
• Defensive driving or hospitality driving certification preferred.
• Excellent communication and interpersonal skills; fluency in English (additional languages an advantage).
• Strong knowledge of local roads, airports, and traffic patterns.
• Impeccable grooming and presentation standards suitable for a luxury environment.
• Punctual, reliable, and discreet with a focus on guest privacy and comfort.
• Ability to handle guest requests with poise, discretion, and genuine hospitality.
• Flexibility to work varied shifts, including weekends, holidays, and nights.
• Must be able to stand, walk, and sit for extended periods.
• Ability to lift and handle luggage up to 25 kg.

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace.

We are an equal opportunities employer.