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Hotel Front Desk Agent

Intercontinental Hotels Group

Posted on March 25, 2019

2 - 3 years Doha - Qatar

Any Nationality

Opening 01

Job Description

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Your day to day
As a Front Desk Agent, you'll check-in/check-out hotel guests in a timely and professional manner and process all payments according to established procedures.Main duties include: welcoming guests in a friendly, prompt and professional manner; registering guests, issuing room keys, providing information on hotel services and room location; answering phones in a prompt and courteous manner; up-selling rooms where possible to maximize hotel revenue; accurately processing all cash and credit card transactions in accordance with established procedures.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Hotel Front Desk Agent -

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Intercontinental Hotels Group

Founded in 1988, InterContinental Hotels Group (IHG) is one of the leading hotel groups in the world. The group owns nearly 5,100 hotels and more than 750,000 rooms in almost 100 countries. During 2015, the company had more than 175 million guest nights. Its brands are present in 13 of the 20 larges t hotel markets. In UAE, the hospitality chain has its presence in Dubai, Abu Dhabi and Fujairah. The hospitality giant’s portfolio of brands includes: • InterContinental® Hotels & Resorts• Kimpton Hotels & Restaurants• Holiday Inn• Holiday Inn Express• Crowne Plaza Hotels & Resorts• Hotel Indigo• Staybridge Suites• Candlewood Suites• EVEN Hotels• HUALUXE Hotels and ResortsIHG's aim is to create ‘Great Hotels Guests Love’. Towards this goal, the group is committed to introducing more rooms in its ever-growing portfolio of hotels not just in existing locations but beyond too. The company also aims to reduce the carbon footprint and water use to promote eco-friendly travel amongst its guests.The company welcomes hospitality professional to join its teams with a promise to offer numerous benefit and opportunity that comes with working for a global organization. IHG encourages people to bring their individual passions and ambitions and support its employees in realizing their goals.
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