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Hotel Manager

Kempinski - Emirates Palace

Posted on July 30, 2018

2 - 3 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Key Responsibilities:
Operational
• Replaces the GM at all times in his absence.
• Ensures smooth Operations with the Executive Department.
• Oversees the entire operation by setting the objectives for each area/department head and measures their performance against the set targets.
• Prepares regularly different reports as assigned by the General Manager.
• Projects organization with guidance from the General Manager
• Supervision of State Visits and liaison with all State Offices.
• Has to be present on special check in s, check out s and major events.
• Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies required.
• Responsible for Front of the house /Back of the house and all outside areas of the Emirates Palace.
• Inspects areas and implements action to ensure the safety and comfort from fire, injury or illness from unsafe or unsanitary conditions of all guest and employees.
Reporting & Communication
• Works closely and in harmony with the Ex Committee to strive towards achievement of the hotel s Mission Statement.
• Participates in all weekly meetings as per meeting calendar
• Ensures strong support for the GM with all office administration skills. Co-ordinates the entire complaint-handling-process incl. all related correspondence.
• Communication of hotel philosophy and internal /external hotel representation.
• Liaises with Director of Finance on controversial issues regarding Department Head requests.
Financial & Budgeting
• Implements the approved budget; monitors revenues and costs on daily basis and takes corrective action when necessary.
• Signature Policy (emplace guidelines via director of Finance)
• Supervises the preparation of the Monthly Forecast (GM/HM/DOF/DOS&M/DORR)
• Knows the status of the monthly results on a daily basis.
• Helps in budgeting process of the operating departments.
• Controls costs by adhering to standards of operating for forecasting, budgeting, scheduling, payroll control, and other Expense Management Systems.
• Proposes on regular basis new revenue opportunities for the hotel as well as new measures that can help to spend funds more efficientlynbsp
People management & Leadership
• Evaluates Department Heads and recommends merit increases for superior performance according to company policy and local changing competitive remuneration conditions.
Training & Development
• Selects and trains the Department Heads and keeps them informed of company policies; observes their performance and replaces them if not performing to standards.
Quality (definition, execution, measurement and optimization)
• Directs quality control program designed to ensure continuous delivery of consistent services and products
• Chairs Quality Meeting Process and confirm compliance of Kempinski and Leading Quality Standards.
• Sufficient knowledge of the regulations of the Local Law, licensing health and safety legislation, security and able to conduct risk assessments and checks.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Desired Skills & Qualifications:
Personal Profile:
• Passport holder of a country with eligibility to obtain a residence visa in the UAE.
• Personal record to obtain CID approval in Emirates Palace.
• Meets all other criteria set by the UAE authorities at the time of application.
Education:
• BA/BSc in Hospitality Management or related field
• Alternatively, significant experience in positions that have allowed the development of an academic approach.
• Sound accredited training and education in the international luxury hotel business management.
• A Master s degree and/or a relevant professional accreditation would be a plus.
Experience:
• Minimum 2 years experience as a General Manager
• Extensive experience in a complex environment within an international luxury hotel group.
• Experience in dealing with Royal and Government delegations.
• Developed a career in an international luxury environment including a recent appointment in an iconic establishment.
• Experience a leading large team of multi-nationalities and cultures.
• Experience in different operational departments (Rooms / Food &Beverage)
• Preferably worked in the Middle East.
• Preferably with pre-opening experience or refurbishment project management experience.
Language:
• English: Proficiency in oral and written English is a must. If not a native speaker, the individual would have worked mainly in English throughout their career.
• Arabic Language knowledge would be an advantage
Computer Literacy
• Ability to operate computer and office equipment.
• Proficiency in Excel and Word
• Experience with Hotel information systems (Oracle, FMB, etc.)nbsp


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Hospitality management Manager Quality Control Operations Project management Scheduling Business Analyst Office administration Payroll Licensing Complaint handling

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Kempinski - Emirates Palace


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