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Housekeeping Attendant - Holiday Inn Abu Dhabi Downtown

Intercontinental Hotels Group (IHG)

2 - 3 years United Arab Emirates - United Arab Emirates

Any Nationality


, Posted on May 15, 2018 1 Opening

Job Description

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At Holiday Inn , we want our guests to feel able to do their best, achieve their goals and be recognized for their success.
To help them we need you to stay One Step Ahead and:
Create confidence - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do.
Encourage success - by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
M ake it happen - by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Duties and Responsibilities
Maintains responsibilities for the keys which have been signed for, within his/ her possession.
Makes up assigned guest rooms to Holiday Inn Abu Dhabi Downtown standards.
Maintains trolley in a clean, neat and tidy order.
Places Room Service items out of guest view in the lift areas.
Turns in all lost and found items to the Housekeeping Office.
Reports large sums of money or jewellery to the Supervisor.
Reports to the Supervisor all rooms not requiring service or displaying a DND sign.
Reports to the Supervisor any Blankets, Bedskirts, etc. that require changing.
Reports any malfunctioning equipment immediately.
Performs Spring Cleaning as and when required.
Performs turndown service when required.
Reports any Health and Safety Hazards.
Reports any unusual behaviour.
Can respond to guests requests regarding facilities within the Hotel.
Removes and informs the office, of items found upon check out of the guest, e. g. foam pillows, irons, adaptors, etc.
Records accurately discrepancies.
At Holiday Inn , we want our guests to feel able to do their best, achieve their goals and be recognized for their success.
To help them we need you to stay One Step Ahead and:
Create confidence - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do.
Encourage success - by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
M ake it happen - by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
Duties and Responsibilities
Maintains responsibilities for the keys which have been signed for, within his/ her possession.
Makes up assigned guest rooms to Holiday Inn Abu Dhabi Downtown standards.
Maintains trolley in a clean, neat and tidy order.
Places Room Service items out of guest view in the lift areas.
Turns in all lost and found items to the Housekeeping Office.
Reports large sums of money or jewellery to the Supervisor.
Reports to the Supervisor all rooms not requiring service or displaying a DND sign.
Reports to the Supervisor any Blankets, Bedskirts, etc. that require changing.
Reports any malfunctioning equipment immediately.
Performs Spring Cleaning as and when required.
Performs turndown service when required.
Reports any Health and Safety Hazards.
Reports any unusual behaviour.
Can respond to guests requests regarding facilities within the Hotel.
Removes and informs the office, of items found upon check out of the guest, e. g. foam pillows, irons, adaptors, etc.
Records accurately discrepancies.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Housekeeping Jewellery Room service Support Supervisor Spring Safety Guest large Hotel

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Intercontinental Hotels Group (IHG)


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