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Accor Hotels

Posted on August 29, 2019

15 - 16 years Sharjah - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Key tasks
To adhere to strict grooming and hygiene standards.
To ensure that the work area allocated be it a guest room, corridor, service area, is maintained to the highest level of cleanliness according to standards laid down by the hotel.
To set up the housekeeping pantry area and the housekeeping trolleys. Re-stock Room Attendant carts and return to proper backspace parking location.
To clean guest corridors, and rooms by using the right chemicals and as per procedure.
To ensure that guest supplies are placed as per the standards of the hotel.
To ensure that any guest request you may receive is immediately taken action in a professional and timely manner to ensure guest satisfaction and that these are executed in 15 minutes maximum.
To maintain a polite, dignified and helpful attitude towards guests.
To obtain not only via initial training in the hotel, a good knowledge of the hotel such as where are the restaurants, what are their opening times, guest laundry procedures, etc. A good knowledge of hotel facilities in order to answer and help the guest in a quick efficient manner.
To communicate maintenance requests in guest rooms to the housekeeping desk/office.
To report immediately to the Executive Housekeeper, Assistant Executive Housekeeper and Floor Supervisors, any area of default in any area of your workplace.
To provide daily turn down service to guest rooms.
To ensure responsible attitude in handling of hotel property such as the equipment you work with.
To ensure that your work trolley and service areas are always clean and tidy.
To strictly follow the procedures on lost and found, found anywhere on the hotel premises.
To strictly follow the procedures for general security on handling of keys.
To report to the Executive Housekeeper any suspicious circumstances encountered.
To understand and adhere to all fire and safety procedures, and to attend training as and when required by the hotel.
To carry out additional duties with a positive attitude as instructed by immediate Supervisor.
To work together as a team together with your colleagues, not only from Housekeeping, but from all other departments.
To carry out spring cleaning as and when instructed by the Supervisor.
Ensure all work procedures are carried out as per HACCP standards.
Daily HACCP record and document keeping.
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Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

Essential and optional requirements
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Accor Hotels

Founded in 1967 by Paul Dubrule and Gerard Pelisson in France, AccorHotels is a worldwide leading hotel group and market leader in Europe. AccorHotels includes a wide network of over 4,100 hotels in 95 countries. In the Middle East, AccorHotels’ strong network includes 88 hotels and 25,843 room s in 11 countries. Ranging from luxury to economy, the group includes a rich portfolio of 20 brands, each delivering a unique lifestyle and comfort to its guests in different parts of the world. Some of the brands include Fairmont, Thalassa Sea & Spa, Raffles, Sofitel, Pullman, Swissôtel, Grand Mercure, The Sebel, Novotel Mercure, Adagio, ibis, Jo&Joe, Mama Shelter, and Onefinestay. With more than 100 hotels opening every year, AccorHotels has achieved a leading position in Europe.

AccorHotels employs over 2,40,000 people with its 20 brands across the globe. The Group develops and unites its team around a common philosophy of ethical commitment and ensures to:

- Provide regular training for career development

- Offer the best benefits and working conditions to all employees

- Encourage open dialogue with employee representatives to improve their work life

- Create diversity and equal opportunity at work

- Encourage employees to innovate and adapt to the digital world

AccorHotels nurtures its talented workforce and is always on a lookout to acquiring the resources to develop its hotel projects with greater efficiency and flexibility, and enhanced profitability.

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