Housekeeping Attendant
Confidential Company
Multiple Vacancies
Posted on 20 Nov
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Nationality
Any Nationality
Gender
Female
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Oversee and inspect the cleaning of guest rooms, ensuring adherence to established standards and protocols to maintain a high level of cleanliness and hygiene.
- Thoroughly clean and sanitize guest rooms, ensuring all surfaces, fixtures, and amenities are spotless and inviting.
- Manage linen inventory by efficiently handling, sorting, and replenishing linens while maintaining quality standards.
- Report maintenance issues promptly, ensuring prompt resolution and maintaining the overall comfort of guests.
- Restock supplies such as toiletries and towels, ensuring guests have everything they need for a pleasant stay.
- Collaborate with the housekeeping team to maintain efficiency and a high standard of cleanliness across the property.
- Maintain cleaning equipment and tools, ensuring they are in good working condition and reporting any malfunctions.
- Train, mentor, and evaluate housekeeping staff, providing constructive feedback and guidance to enhance their performance and promote professional development.
- Manage and maintain inventory of cleaning supplies, linen, and guest amenities, ensuring adequate stock levels and minimizing wastage through effective control.
- Respond promptly and efficiently to guest requests and complaints, resolving issues and exceeding expectations to enhance guest satisfaction.
- Coordinate and prioritize housekeeping tasks, including room assignments and special requests, to optimize workflow and ensure timely service delivery.
- Conduct regular inspections of public areas, identifying and addressing any maintenance needs or safety hazards to maintain a safe and welcoming environment.
- Prepare and submit daily or weekly reports on housekeeping activities, including room status, guest feedback, and incident reports, to the management.
- Collaborate with other departments, such as front desk and maintenance, to ensure seamless operations and provide exceptional guest service.
Desired Candidate Profile
- High school diploma or equivalent qualification is required to begin.
- Minimum education level of high school diploma or equivalent, demonstrating foundational knowledge and skills.
- Previous experience in housekeeping or cleaning roles preferred, showcasing familiarity with industry standards.
- 1-2 years of work experience in a similar role, providing practical skills and understanding of the hospitality environment.
- Strong attention to detail, ensuring every corner is clean and every guest is satisfied.
- Fluency in English is required, with additional language skills considered an asset for guest interactions.
- Ability to work independently and as part of a team, demonstrating collaboration and reliability.
- Physical stamina and the ability to lift and move heavy items, essential for the demands of the job.
- Possess relevant hospitality certifications such as Certified Room Attendant (CRA) or similar to validate expertise.
- Minimum of 3 years of experience in housekeeping operations within the hospitality industry, demonstrating a solid understanding of the field.
- Should be able to speak and understand English fluently, with proficiency in additional languages is a plus.
- Demonstrated ability to use housekeeping-related software and equipment, such as cleaning machines and inventory management systems.
- Demonstrates excellent communication and interpersonal skills, capable of interacting effectively with guests and colleagues.
- Exhibits a proactive and service-oriented approach, with a genuine commitment to guest satisfaction and a positive attitude.
Employment Type
- Full Time
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping
- Cleaning
- Guest Service
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Confidential Company
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