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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, The Housekeeping Order taker is responsible for preparing all paperwork for the Housekeeping Department, answers telephones and dispatches work to personnel to meet the guest requirements, monitors room statuses via Opera system. The Housekeeping Order taker reports to the Housekeeping Manager.
As Housekeeping Order taker, you will be responsible for the following duties:
- Ensures key control procedures are maintained and makes a daily inventory of all room attendant keys at the beginning and end of his/her shift.
- Prepares the daily time sheets for payroll and updates monthly payroll.
- Updates the computer room status given by the Supervisors.
- Keeps the Housekeeping Manager and the Executive Housekeeper informed about rooms and changes within room statuses.
- Assists and follows up purchase ordered given by the Executive Housekeeper
- Registers and stores all lost & found according to the hotel policy and procedure.
- Prepares all gate passes for issued lost and found items.
- Lassies with Front Office, Maintenance and other departments as needed.
- Monitors the filing system.
- Posts laundry bills and flower invoices.
- Performs general secretarial work as required.
- Assists with emergency procedures such as evacuation, fire & bomb threats.
- Complies fully with the hotel s health & safety regulations.
- Performs any duty as assigned by the Housekeeping Management team.
Desired Candidate Profile
Previous experience in the same role in a luxury hotel is required, resort experience is a plus
- Certification or Diploma in Hospitality Management is preferred
- Strong and Excellent interpersonal and communication skills with a focus on delivering personalized guest service
- Fluency in English required; additional languages is an advantage
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Housekeeping Order Taker
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Mandarin Oriental Hotel Group
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
https://careers.mandarinoriental.com/jobs/housekeeping-order-taker-abu-dhabi-united-arab-emirates