This position is responsible to manage, execute, direct and monitors delivery of HR services for the Manpower Contract Services in and reporting to the Director, Patient Support Services.
Provide human resource advice for Line Managers, covering all areas of the caregiver lifecycle including employee relations, performance management, pay review, talent management and absence management on site.
PRIMARY DUTIES AND RESPONSIBILITIES
•Provides liaison with contract staff departmental leadership to ensure strategic alignment and the successful implementation of applicable business strategies and objectives.
•Oversees contract staffing requirements ensuring the execution of mobilization planning operations.
•Works as advisor to Line Manages ensuring timely closure of disciplinary, performance, reward, talent, grievance cases and absence management for all employees.
•Provides coaching and monitoring to line managers on employee relations, performance management, pay review, talent management, absence management and people transition management, and an on demand advisory and consultancy services.
•Responsible for managing contract specific on-boarding process for people managers and employees.
•Identifies capability gaps and provides analysis to the departmental leadership business partners to ensure capability gaps are closed.
•Ownership of the implementation and monitoring of the performance management process within their contracts.
•Implements major change programs after consultation and approval from appropriate service director.
•Implements employee engagement imitative across the contract base to drive culture of exceptional customers’ services
•Facilitates applicable employee surveys and works with managers to develop action plans