At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
Line of Service
Internal Firm Services
IFS - Administration
Job Description & Summary
A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties.
As an Associate you would be expected to operate switchboard and handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.
Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Operate the switchboard
Screen and route incoming telephone calls, take messages, and answer incoming queries
Maintain visitor and caller logs
Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators
Answer queries from visitors and callers, and refers them to the appropriate person
Perform general maintenance of the reception area
Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)
Ensure mail and faxes are distributed to the appropriate person
accurately and in a timely manner (may be performed by Office Administrators in certain locations)
Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)
Support office manager in events planning and organization
Act in accordance with regulations
Perform other administrative duties as required
High school certificate (equivalent) or Bachelor s degree Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus Overall
0-1 years of experience in front desk or receptionist role
Experience with a professional services firm is an advantage
Knowledge and Skills
Strong organizational skills
Excellent oral communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm, friendly and professional demeanor
Basic PC skills on excel and word Basic keyboard skills (at least 25 wpm)
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Desired Languages (If blank, desired languages not specified)