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Immediate Hire: Customer Service Representative

Client of 4jobnews

1 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

, Posted on June 12, 2018 1 Opening

Job Description

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Job Description:
• Supports programs that drive team performance toward departmental and organizational goals.
• Assist customer service and sales team toward achievement of operational goals.
• Hires and provides training for new and/or less experienced customer service and sales staff.
• Reviews and evaluates work to ensure quality and timeliness
• Investigates and researches escalated customer service inquiries.
• Ensures employees behaviors are focused on improved customer satisfaction to drive customer loyalty.
• Required: Associate s Degree
• Preferred: Bachelors Degree
• 1 to 3 years Customer Service experience
• Ability to cross train and develop team members
• Ability to perform Account Retention
• Excellent verbal and written communication
• Ability to multi task and to react well under pressure and treat others with respect

Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Helpdesk / Customer Service / Telecalling


Operations Customer Service Representative Customer satisfaction Sales Staff Training Focus

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