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Income Auditor

Mandarin Oriental Hotel Group

Posted on July 5, 2018

2 - 3 years Dubai - United Arab Emirates

Diploma(Other). Any Nationality

Opening 01

Job Description

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Responsibilities
Departmental:
Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to accounting system on the first day of each month.
Ensure that all rebates, allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures. Any deviations from hotel policies and procedures have to be reported outright to the Director of Finance.
Prepare and distribute the accurate Daily Revenue Report for management on a timely basis.
Verify, monitor and review all hotel revenue reports and night audit reports.
Ensuring that daily revenues and settlements are in balance both in PMS and POS.
Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions.
Verify the balance of all interface postings to ensure all revenues have been posted.
Verify and reconcile all revenue centers as reported in the income journal daily.
Ensure that banquet department s revenue postings are correct by reconciling the banquet daily event list report which is provided by the Banquets manager on a daily basis. Account all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.
Review housekeeping discrepancy reports and file in the daily audit package.
Validate approval of each paid-out transaction and its adherence to paid-out P&P. Paid-out report should be included in the daily audit package.
Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
Verify all negative postings, all rate variances, and all F&B Discount reports for proper approval and adequate back up documents. Allowance / rebate reports should be filed in the daily operations package.
Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
Ensure that credit card terminal settlement balance with credit card transactions per trial balance
Handle credit card reconciliation discrepancies in a timely manner.
Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance s approval or his designate.
Update the foreign exchange rates for applicable currencies in the PMS system then forward copy of approved Memorandum of Rates to Front Office Department to update the rates display board.
Review of No Show reports and to ensure that all chargeable No Shows have been charged. No Show report is retained with the daily operations package.
Ensure that all complimentary rooms are supported with duly approved complimentary request with prior approval of the General Manager.
Review foreign currency rate changes for accuracy and file in daily operations package.
To ensure complimentary & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
To assist the General Cashier in performing surprise cash float counts.
Review the daily General Cashier Report.
Verify the TA commission invoices with the PMS.
Ensure that all clearance accounts are ZEROED out every month end.
Ensure that all Cash Responsibility Forms are current and reconciled monthly with General ledger balance.
Ensure that the Guest ledger is reconciled with the General ledger balance every month end. Any variance must have proper explanation.
Prepare month-end reconciliation for all related General ledger and revenue balances including house bank summary.
Report audit findings for the deviations/ discrepancies noted.
Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.
Must work in a safe, prudent, and organized manner.
Completing various reports as required by management depending on the needs of the hotel operations.
Completing various other tasks and duties as required by Management
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Education & Certificates
Diploma/Degree in Hotel Management and/or Accounting or equivalent.
Experience
Minimum of 2-3 years experience as Income Auditor in a similar capacity in a hotel.
Pre-opening experience preferred
Excellent knowledge of various PMS, POS and Accounting system (preferably Springer Miller System, InfoGenesis and SUN system)
Excellent knowledge of Microsoft Office mainly excel
Skills
Able to work in a pre-opening environment
Excellent communication skills within the organization. Proactive communicator.
High managerial/supervisory skills to meet and focus on deadlines, planning ahead, result driven and also flexible
Able to train and manage a team
Perfect English skills (verbal and writing)


Hotels / Hospitality

Accounts / Taxation / Audit / Company Secretary

Keywords

Auditing Back Office Front Office Housekeeping Management Credit Card Reconciliation Accounting System Foreign Exchange Foreign Currency Operations

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Mandarin Oriental Hotel Group


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