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Income Auditor


1 - 3 years Dubai - United Arab Emirates

Diploma(Other). Any Nationality

, Posted on June 12, 2018 1 Opening

Job Description

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We are excited to find the next Heartist Income Auditor to join the Raffles Dubai team!
Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our aim is to keep the Raffles Brand Promise of being an oasis for the Well-Travelled, offering Emotional Luxury to all our distinguished guests.
Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
If you are looking for a dynamic environment for growth, please join us as a Income Auditor.
Duties & Responsibilities:
• Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions
• Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.
• Must work in a safe, prudent, and organized manner.
• Prepare and ensure Daily Flash Report is timely and accurate as per policy.
• Ensure that banquet department s revenue postings are correct by reconciling the banquet Event short list report which is provided by the Banquets manager on a daily basis. Follow-up on errors and discrepancies.
• Verify the balance of all interface postings to ensure all revenues have been posted.
• Verify and/or reconcile all revenue centers as reported in the Income journal daily
• Review housekeeping discrepancy reports and file in the daily operations package.
• Review and balance rebates, paid outs and miscellaneous charges to the PMS.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations
• Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
• Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
• Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
• Handling of credit card reconciliation discrepancies in a timely manner.
• Handling promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance s approval.
• Review of No-Show reports and to ensure that all chargeable No Shows has beem charged. No show report is retained with the daily operations package.
• Review foreign currency rate changes for accuracy and file in daily operations package.
• Prepare and maintain:
• To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated
• Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately
• To assist the General Cashier in performing surprise float counts
• Completing various reports as required by management depending on the needs of the hotel operations.
• Completing various other tasks and duties as required by management

Industry Type : Hotels / Hospitality
Functional Area : Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Oral and written fluency in English
• Physically fit
• Neat appearance
• Displays initiative and good follow-up skills
• Team player
• Customer/people oriented
• Diploma in Accountancy or equivalent.
• Good knowledge of OPERA, MICROS, & cashiering functions.
• Minimum of 2 -3 years experience with at least 1 year experience in a similar capacity in a hotel


Auditing Accountancy Back Office Hospitality Monitoring Housekeeping Credit Card Reconciliation Foreign Currency Operations Income Auditor

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Founded in the year 1887, Raffles Hotels & Resorts is an award-winning, luxury international hotel company. The company’s first property to open was Raffles Hotel, Singapore. Over the years, the company has expanded its portfolio which currently comprises over eleven properties. From secluded r esorts to city hotels, Raffles has its presence in key locations around the world including Singapore, Cambodia, China, UAE, Saudi Arabia, Seychelles, and Paris. In UAE, the hospitality giant has its property (Raffles Dubai) in Dubai. Raffles Dubai is strategically located on Sheikh Rashid Road which is considered to be the premium business and shopping district of the city.

With a compelling mix of cultures and styles, every hotel in the Raffles family has its own individual personality, with its own story to tell and its own sense of place. However, each one is proud to draw on the original Raffles tradition of delivering thoughtful, personal and discreet service.

Together, as a global community of hospitality leaders, Raffles Hotels & Resorts is committed to cultivating a culture in which its colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of the guests, but opportunities for employees to grow in their career within Raffles’s incredible brands around the world. The company is committed to building a highly engaged workforce and creating a great workplace culture.

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