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Industry Representative

Caterpillar

Posted on January 15, 2020

3 - 5 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering, Other(Other). Any Nationality

Opening 01

Job Description

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As an Industry Representative you will consult with dealers
to market Caterpillar products and services and assist in the development of
dealer sales capability. This is the third field-based assignment for an
experienced individual contributor on assignments that are complex and
challenging and begin to become strategic in nature.
Job
Duties/Responsibilities may include, but are not limited to:
* Sales liaison among dealers, customers and other
Caterpillar personnel. You should be very familiar with the company s
processes, systems and methodologies accountable for contributing to the
identification, analysis and resolution of needs and problems in an assigned
industry. You will be performing complex analysis work, identifying and
resolving problems that are less tactical and more strategic in nature.
Challenges include developing and meeting expectations in delivering results,
considering and recommending alternative courses of actions, making timely
decisions and developing greater communication skills. You will work more
directly with other Caterpillar units, customers, and possibly suppliers.
* Counseling dealers in developing increased human
performance capability; providing guidance on existing and potential customer
service issues and improvement measures within an industry; assisting dealers
on forecast, sales/rental/ used strategy planning and sales techniques;
supporting rollout of new products (eg., products, parts, customer service
agreements, other service products); analyzing and communicating marketplace
and competitive activity to Caterpillar personnel and dealers; analyzing
product application, configuration and utilization that provide the best
solution for a customer; assisting dealers with business planning within an
industry; creating and promoting programs that increase sales while maximizing
price realization; and continuing to develop required proficiency level in the
specified foundation competencies and skills.
* Understand and keep current on customer/dealer market
needs, understand how and why decisions are made within their work group and
organization. You will be responsible for applying those decisions to support
and develop product sales, dealer effectiveness, overall segment growth,
process improvement, sales management process improvement, etc. You will apply
your knowledge of products, technology, industry, etc., in support of
Caterpillar, dealer and customer expectations and needs. You may provide
direction to less experienced personnel.
* Developmental and continual learning will be
directed through experience and staying abreast of technology changes. Key
learning comes from continued experience in the assigned industry, enhancing
communication and people relationship skills, improving problem solving and
analysis ability, building and using business skills, enhancing use of
Caterpillar systems and developing leadership abilities. You must stay abreast
of industry and technology changes and relate those changes to Caterpillar,
dealer and customer needs.


Sales / Business Development

Desired Candidate Profile

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Required Qualifications:
* Strong
communication and leadership skills
* A
bachelor s degree in an accredited Marketing or Engineering curriculum
* 3-5 years
prior experience in field assignments
*
Demonstrated ability to work independently, communicate effectively and work on
increasingly more complex assignments and provide direction to lower level reps
on project assignments
* Must be
willing to travel extensively (50-70%) as well as relocate based upon business
needs
Desired Qualifications:
* Knowledge
of Caterpillar products, policies, and procedures

Keywords

Industry Representative

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Caterpillar


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