Information Technology Assistant
Radisson Hotel Group
Employer Active
Posted 11 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide hands-on technical support to hotel teams, resolving hardware and software-related issues promptly and efficiently.
Collaborate with the IT team to implement, maintain, and troubleshoot network and system infrastructure.
Monitor and respond to IT service requests, adhering to service level agreements and providing excellent customer service.
Support the installation and configuration of new hardware, software, and peripheral devices.
Assist in user training and documentation to ensure proficient technology usage by hotel staff.
Contribute to IT projects, upgrades, and enhancements, ensuring successful implementation and minimal disruption to operation.
Maintain accurate IT inventory records and assist in the procurement of hardware and software resources.
Stay up to date with the latest IT trends, providing recommendations for technology improvements and optimizations.
Desired Candidate Profile
Proven IT support and troubleshooting experience.
Excellent problem-solving skills for complex technical issues.
Strong communication and customer-centric interpersonal skills.
Proactive, adaptable, and eager to embrace new technologies.
Collaborative team player with strong organizational skills.
Familiarity with network infrastructure, hardware, and software systems.
Knowledge of Microsoft Windows operating systems and Office applications.
Basic understanding of IT security principles and best practices.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Information Technology Assistant
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Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.