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Internal Communications Senior Specialist (Port Area)

Jams HR Solutions FZE

Posted on June 24, 2019

3 - 6 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality Male

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Job Description

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• Develop communications activities intended to establish ongoing channel of communications across Abu Dhabi Ports and its businesses (KIZAD, Maqta Gateway, Cruise Terminal, Safeen, Logistics)
• Work closely with the Internal Communications Manager to conduct annual internal communications initiatives that involve and engage all employees across the entire organisation and the multiple businesses
• Create internal communications material and ensure all employees are kept informed, engaged and motivated through best practice internal communications activities: corporate messages, internal circulars, onsite bulletins, regular newsletters, staff intranet, townhalls and various employee events
• Collate feedback on conducted internal communications campaigns, activities and organise surveys and focus groups to derive key insights and report to the Internal Communications Manager
• Oversee procurement requisitions and ensure cost transactions and records of internal communications activities are maintained
• Work with contracted communications agencies or embedded consultants to deliver internal communications activities

Core Responsibilities
• Develop internal communications activities and ensure relaying the vision, goals and values across the organisation and for its multiple businesses through clear, consistent and informative corporate messages
• Deliver internal communications annual campaigns and activities (working closely with the wider CMC team) to:
o Translate the organisational/businesses’ vision, goals and values across all internal communications mediums
o Build employee engagement
o Foster an organisational culture of open, transparent and responsive communication
o Protect the reputation of the organisation and its multiple businesses
• Work closely with the wider CMC team to create synchronised campaigns and activities for the organisation and its multiple businesses
• Formulate from end-to-end project plans for internal communications campaigns and corporate employee events
• Align with the Operations & Planning function, internal CMC team and external teams to establish clear milestones, outline deliverables, responsibilities and budgets
• Work with the contracted providers to deliver internal communications programmes and activities:
o Develop or review content produced by the contracted communications agencies (i.e. presentations, newsletter, announcements, speeches, etc.)
o Monitor key developments across the organisation to announce clear and up-to-date communications
o Follow the defined crisis management protocols to manage and protect the reputation of Abu Dhabi Ports or its businesses
o Ensure that all internal communications messages are aligned with external messages (i.e. key messages, company narratives, tone of voice)
o Create internal communications surveys, organises focus groups and collate insights/learnings to report to the Internal Communications Manager
• Create or review messages and speeches for senior leadership (in written or spoken form) for presentation to employees
• Prepare presentations for organisational events
• Responsible for reporting on budget spend against assigned projects
• Prepare and maintain briefs, information, developed assets, approvals and reports pertaining to assigned projects
• Oversee distribution and storage of assets produced for internal communications
• Follow the set processes (for briefing, communicating projects and deliverables updates and reporting) as set by the Corporate Marketing Department

Technical Competencies:
• Knowledge of creating internal communications messages and material
• Experience in organising internal communications activities: campaigns, townhalls, team building initiatives, employee events, staff communications and intranet, etc.
• Excellent oral and written communication skills (English) and proficiency in Arabic is a must
• Strong copywriting, presentation and reporting skills
• Basic project management ability and skills

Professional Competencies:
• Ability to multi-task
• Good organisation and time management skills
• Attention to detail
Behavioural Competencies:
• Professional conduct, accountability, productive planning and problem-solving competencies
• Innovation, initiative and communication skills
• Excellent networking and interpersonal ability

• A Bachelor’s degree/Diploma in Business Administration, Public Relations, Communications, Journalism or related field is required
• Proficient in the use of MS Office programmes
• 3-5 years of experience that includes working within an internal communication department/unit/team
• Internal corporate communications and employee relations
• Account manager/associate (combined agency and or client) experience
• Understand and support the strategic objectives
• Translate organisation and business vision and strategies through best-in-class internal communications and deliver as per SLAs

• Work with the internal communications team to meet agreed objectives

Oil & Gas / Petroleum


Corporate Marketing & Communications (CMC)

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Jams HR Solutions FZE

Our company JAMS HR Solutions that has been in outsourcing service provider for the past 15 years in Dubai - UAE and we are specialized in providing HR Outsourcing, Contract staffing services.

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