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Internal Verifier - JED

Chalhoub Group

2 - 3 years Saudi Arabia - Saudi Arabia

Any Nationality

, Posted on April 30, 2018 1 Opening

Job Description

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The job holder of this position is responsible for leading the Retail Academy team of Quality Assurers and Assessors to obtain and maintain QCF qualifications.
Key Responsibilities:
• Organizational:
• Follow all relevant L&D policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Operational:
• Lead the Retail Academy Assessors for QCF Qualifications
• Provide a customer focused approach for the successful delivery of QCF qualifications
• Develop the Internal Quality Assurance sampling strategy (formative and summative) for all Qualifications to meet the Qualification Guidelines and Awarding Bodies Requirements
• Write, monitor and evaluate assessment/verification of the resource material for delivery of QCF Qualifications in line with the Awarding Bodies Standards
• Develop and deliver Standardization Sessions to ensure consistency between Assessors as well as international best practices
• Observe learners Induction Training, and other training programmes at the Academy, and recommend improvements in training materials to meet the learners requirements and Qualifications requirements
• Liaise with International Standards Verifiers for all Qualifications, arrange their visits and ensure assessment decisions and records meet the International Standards
• Maintain learners records accurately to ensure details of achievement are kept up-to-date, and securely stored in line with Awarding Bodies requirements
• Monitor/observe the delivery of knowledge and performance Assessments and provide feedback to trainers and assessors for further improvement
• Report learners progress in all Qualifications to the Academy Manager, the Group Learning & Development Manager and to the learners line Managers on monthly basis
• Support the training team to conduct TNA for new training programmes and take an active role in the design phase
• Support trainee Assessors to complete their Qualification
• Liaise with the Awarding Body for Qualification renewal and centres recognition and updates
• Participate in relevant projects and community activities as and when needed

Industry Type : Retail
Functional Area : Advertising / Media Planning / PR


Internal Verifier Manager Quality Assurance Policies Operations induction training Standardization Standard operating procedures Customer focus Team training Recognition Evaluation

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Chalhoub Group

Established in 1955, the Chalhoub Group has grown to become one of the leading partners for luxury across the Middle East. Based in Dubai, the company offers expert retail, distribution and marketing services for luxury brands. Over the years, the Group has made its mark as one of the major players in the beauty, fashion and gift sectors of the Middle East region. For its commitment towards promoting sustainable business, the Chalhoub Group has been awarded the CSR Label from the Dubai Chamber of Commerce for three consecutive years from 2013 to 2015. It has also been accepted as a new member of the United Nations Global Compact Community.

The group is committed to building brands in the Middle East by providing excellent services to its partners and outstanding experience to its customers. The group’s passionate team of professionals assists in the same by blending their expertise and intimate knowledge of luxury.

The Chalhoub Group has a staff of more than 12000 people spread across over 650 retail stores situated in 14 countries. The rapidly growing group is constantly on a look out to expand its workforce by adding more highly skilled and dedicated professionals to its team. The company attributes its success to its employees and goes an extra mile in providing career development opportunities to those who are passionate about their work.
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