International Account Advisor (Ireland Account) Vodafone Posted on November 6, 2019 1 - 3 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Act as a front-line interface with customers of Vodafone Ireland Customers.• Role involves responding to customers over the phone and resolving their inquiries.• The main purpose is to facilitate and provide a Vodafone global customer service standard• Own and manage the client relationship: resolving calls efficiently and effectively.• Ensure service level agreements are met and maintained.Work as part of a team to ensure offering world-class Customer Service at all times.• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.• Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.• Mentor and support new employees.• Use the job tools (telephone and computer) effectively.• Meeting service level in handling all transactions measured through productivity reports.• Accuracy in handling all assigned tasks.• Maintain professional work relationships with colleagues, supervisor and manager Company Industry Other Department/Functional Area Accounts / Taxation / Audit / Company Secretary Desired Candidate Profile Fluent English (Spoken & Written)• Be proactive in regards to the improvement of processes and procedures.• Attendance and punctuality.• Strong verbal communication skills.• Demonstrates a positive, enthusiastic, friendly attitude.• Ability to work on shift basis (no shifts after midnight )• Proficiency in using MS Office application• Teamwork spirit.• Flexibility.• Attendance and punctuality Keywords International Account Advisor (Ireland Account) Consumer Services REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Advisor Jobs also searched Advisor Jobs Agent Jobs Counsellor Jobs Accountant Jobs Communication Skills Jobs Customer Service Jobs Service Level Jobs Vodafone View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/245193-International-Account-Advisor-Ireland-Account-Vodafone-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?