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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Oversee daily P2P performance across key APAC markets, ensuring healthy liquidity, strong order success rates, and an excellent user experience.
- Manage the merchant ecosystem end-to-end, including onboarding, vetting, performance review, incentive programs, and quality improvement.
- Identify operational bottlenecks and drive data-backed improvements for marketplace efficiency and transaction growth.
- Support the rollout of new P2P features, especially China-first pilots that scale to global markets.
- Collaborate with product, risk, compliance, marketing, and support teams to ensure safe and effective marketplace operations.
- Monitor key metrics such as spreads, liquidity depth, completion rates, cancellations, and fraud trends.
- Research APAC P2P market conditions, payment methods, and user behaviors to inform operational strategy.
- Bachelor s degree in Business, Finance, Engineering, or related fields.
- 5~8 years of experience in P2P operations, marketplace operations, fintech, payments, or crypto.
- Strong understanding of P2P ecosystems, marketplace dynamics, or payment industry models.
- Bilingual English and Chinese are required to be able to coordinate with overseas partners and stakeholders.
- Self-driven, proactive, and comfortable pushing initiatives independently not just executing tasks.
- Strong analytical skills with Excel/SQL familiarity.
- International mindset and ability to operate in fast-paced, high-pressure environments.
- Experience managing merchants or payment partners.
- Knowledge of anti-fraud, transaction monitoring, or operational risk.
- Familiarity with APAC regulatory environments for fiat/P2P products.
- Passion for blockchain and emerging financial technologies.
Company Industry
Department / Functional Area
Keywords
- International Operations - P2P
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