International Order Management Specialist
Stryker
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Coordinate customer orders, ensuring timely processing, confirmation, shipment, and accurate documentation.
Audit and manage inventory, liaising with warehouses and 3PL partners to maintain stock availability and rotation.
Provide client support, including managing returns, credits, repairs, and responding to customer inquiries.
Support internal teams with operational and business support, including price checks, availability, reporting, and document preparation.
Assist with tender preparation and submission by gathering required documentation, ensuring compliance with internal and external requirements.
Maintain customer and distributor records, including letters of authorization, agreements, and order history.
Collaborate with Finance, RAQA, Purchasing, and Technical Service teams to ensure compliance and timely resolution of operational issues.
Participate in projects and initiatives to improve customer service, processes, and operational efficiency.
Desired Candidate Profile
Required:
- Bachelor s degree in Business, Logistics, or related discipline, or equivalent experience
- 0-4 years experience in customer service, order management, or operational support within an international environment
- Experience in ERP systems (Oracle, SAP) and reports in Power BI
- Excellent command of English and Arabic, both written and spoken
- Strong analytical, organizational, and problem-solving skills
- Ability to take ownership, work independently, and collaborate with diverse teams
Preferred:
- Knowledge of international trade and export documentation
- Experience in medical device or healthcare industry
Company Industry
Department / Functional Area
Keywords
- International Order Management Specialist
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Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.