Job Description

Roles & Responsibilities

Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world s best brands, today and into the future. We re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we re proud to be recognized with awards such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Description

Role requirements:

Fluent French / English oral and written communication.

Strong technical writing, presentation and training skills.

Technical requirements:

Microsoft Intune: Deep hands-on experience with device compliance, application deployment, software updates, endpoint protection, and policy management.

Device enrolment, corporate and personal/BYOD device scenarios, automated provisioning for Windows, IoS, Android, including zero-touch enrolments for IoS and Android platforms, web-based device enrolment for IoS

Device configuration including creating custom configuration profiles

Shared and Kiosk device scenarios, Windows and mobile device platforms

Certificate deployments, PKCS and SCEP. Deploying VPN, email and Wi-Fi profile

Device Compliance, including custom compliance and integration with Defender for Endpoint for device risk, ConfigMgr compliance. Compliance with Conditional Access

Assignment filters for managed apps and devices

Applications,

o Store apps, M365 apps, Edge, LoB and Win32.

o Integration with Apple Business Manager and Google Play store

Intune Diagnostics

o Creating Log Analytics Workspaces

o Using KQL to create custom reports from Log Analytics data

Connectors and tokens

o Configuration Manager

o Apple VPP tokens

o Managed Google Play

o Firmware over-the-air update

o MDT connectors (Windows Security and awareness of 3rd party capabilities)

o Certificate connectors

o Active Dir

eSIM configuration, awareness of platform specific limitations

Autopilot & Provisioning: Expertise in configuring and validating Windows Autopilot profiles, OEM provisioning, and troubleshooting deployment issues.

Entra and Hybrid Entra scenarios

Experience with all Autopilot deployment scenarios, user-driven, pre-provisioning, self-deploying, Autopilot Reset and Autopilot for existing devices

Enrolment Status Page configurating and experience troubleshooting

Autopilot Device Preperation

MDM/MAM Policies: Strong understanding of mobile device and application management, including conditional access, compliance policies, and certificate-based authentication.

App configuration profiles

App protection profiles

Experience configuring Intune and Conditional Access for BYOD scenarios

Windows 10/11 Management: Proven experience with provisioning, servicing, and customising Windows installations using Intune

Windows Updates, Update Rings, Feature Updates, Quality Updates and driver updates. Monitoring and reporting including Windows Update for Business Reports

Autopatch, Autopatch Groups, onboarding and monitoring

Scripts and remediations

Endpoint Analytics, Group Policy Analytics

Endpoint Security

o Bitlocker management, including self-service recovery key options

o AV and Firewall configuration

o LAPS, automated and manual configuration

o Windows Hello for Business (client configuration)

o managing local admins group

o Configuring credential guard

o Endpoint detection and response, onboarding devices to MDE

o Application Control

OneDrive for Business configuration including integration with known folders, migration from file shares

Experienced with utilizing Windows Configuration Service Providers and creating custom configuration profiles.

Intune Suite

Experience with configuring Intune add-ons including;

Endpoint Privilege Management

Remote Help

Advanced Analytics

Experience or awareness (ability to discuss at a high level) Microsoft Tunnel/Tunnel for MAM, Cloud PKI

Hybrid Cloud Management: Experience managing co-managed environments (Intune + ConfigMgr), including cloud management gateway setup and transition to cloud-only management.

Entra ID

Firm understanding of the identify and authentication services dependencies from an Intune SME perspective, including;

Creating dynamic groups, familiar with extension attributes

Experience with creating Conditional Access polities and creating inclusions/exclusions for filtered devices

Using sign-in logs for reporting and conditional access evaluation

Intune Architect Concentrix Corporation

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