IT Assistant Engineer GINCO Cont. Co. LLC

Posted on 11 Sep

Experience

3 - 5 Years

Monthly Salary

AED 4,500 - 5,000 ($1,216 - $1,351)

Education

Diploma(Computers), Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide first-level IT support, troubleshooting hardware, software, and network issues, ensuring minimal downtime.
  • Install, configure, and maintain computer systems, peripherals, and software applications, optimizing performance.
  • Monitor network and system performance, proactively identifying and resolving potential problems before they escalate.
  • Assist in managing user accounts, permissions, and access rights within the organization's IT infrastructure.
  • Document IT procedures, configurations, and troubleshooting steps for knowledge sharing and future reference.
  • Conduct regular system backups and data recovery procedures to safeguard critical business information.
  • Assist in the procurement and inventory management of IT equipment and software licenses.
  • Respond to IT-related inquiries and requests from users, providing timely and effective solutions.
  • Stay updated on the latest IT trends, technologies, and security threats, recommending improvements to enhance IT operations.
  • Collaborate with IT team members on projects, contributing to the implementation of new technologies and initiatives.

Desired Candidate Profile

  • Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Holds CompTIA A+ or Network+ certifications, demonstrating foundational IT knowledge.
  • Has 3 years of experience in an IT support role, showcasing practical experience.
  • Demonstrates a solid understanding of Windows and/or macOS operating systems.
  • Exhibits proficiency in troubleshooting hardware, software, and network connectivity issues.
  • Displays strong problem-solving and analytical skills, with the ability to diagnose and resolve technical problems.
  • Possesses excellent communication and interpersonal skills, capable of interacting with users at all levels.
  • Demonstrates a proactive and detail-oriented approach, ensuring accuracy and efficiency in all tasks.
  • Exhibits the ability to work independently and as part of a team, contributing to a collaborative work environment.
  • Is fluent in English, both written and spoken, with the ability to communicate technical information clearly.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • IT Assistant
  • IT Support Specialist
  • Junior IT Engineer

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GINCO Cont. Co. LLC

Neeraj Thapa - HR

Sharjah United Arab Emirates Sharjah, Sharjah, United Arab Emirates (UAE)

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