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Experience
3 - 5 Years
Monthly Salary
AED 4,500 - 5,000 ($1,216 - $1,351)
Job Location
Education
Diploma(Computers), Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers)
Nationality
Any Nationality
Gender
Male
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Provide first-level IT support, troubleshooting hardware, software, and network issues, ensuring minimal downtime.
- Install, configure, and maintain computer systems, peripherals, and software applications, optimizing performance.
- Monitor network and system performance, proactively identifying and resolving potential problems before they escalate.
- Assist in managing user accounts, permissions, and access rights within the organization's IT infrastructure.
- Document IT procedures, configurations, and troubleshooting steps for knowledge sharing and future reference.
- Conduct regular system backups and data recovery procedures to safeguard critical business information.
- Assist in the procurement and inventory management of IT equipment and software licenses.
- Respond to IT-related inquiries and requests from users, providing timely and effective solutions.
- Stay updated on the latest IT trends, technologies, and security threats, recommending improvements to enhance IT operations.
- Collaborate with IT team members on projects, contributing to the implementation of new technologies and initiatives.
Desired Candidate Profile
- Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Holds CompTIA A+ or Network+ certifications, demonstrating foundational IT knowledge.
- Has 3 years of experience in an IT support role, showcasing practical experience.
- Demonstrates a solid understanding of Windows and/or macOS operating systems.
- Exhibits proficiency in troubleshooting hardware, software, and network connectivity issues.
- Displays strong problem-solving and analytical skills, with the ability to diagnose and resolve technical problems.
- Possesses excellent communication and interpersonal skills, capable of interacting with users at all levels.
- Demonstrates a proactive and detail-oriented approach, ensuring accuracy and efficiency in all tasks.
- Exhibits the ability to work independently and as part of a team, contributing to a collaborative work environment.
- Is fluent in English, both written and spoken, with the ability to communicate technical information clearly.
Employment Type
- Full Time
Company Industry
- Construction
- Civil Engineering
Department / Functional Area
- IT Software
Keywords
- IT Assistant
- IT Support Specialist
- Junior IT Engineer
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GINCO Cont. Co. LLC
Neeraj Thapa - HR
Sharjah United Arab Emirates Sharjah, Sharjah, United Arab Emirates (UAE)
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