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IT Assistant

Canadian Bilingual School

2 - 3 years Al Kuwait - Kuwait

Any Nationality


, Posted on May 17, 2018 1 Opening

Job Description

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Assist in administering operation of the computers and the network, supervision of equipment and facilities, keeping records of equipment and maintaining the security of school computers.
Assist in providing backup of software and perform equipment repairs or arrange for repairs to be completed.
Ensure all the computers are well maintained and fully functional in computer lab
Resolve technical issues promptly.
Troubleshoot computer issues on site.
Facilitate Software Implementation and Maintenance.
Install and troubleshoot Software programs.
Assist students/faculty with computer problems in ALL computer labs.
Assist staff/parents with IT queries/ problems
Attending to IT problems put down in the IT register
Ensure that all complaints lodged in the register and attended to in a timely manner.
Provide training on use of programs or software to high school staff or students if needed.
All technical trouble shooting for students and teachers.
Provide adequate support and training to teachers on SharePoint.
Assist teachers to enter marks and update report cards.
Generate report from Renweb to know the status of report card work of teachers.
Contact Renweb support team if there is any programming issue on report cards.
Troubleshoot issues on transcripts.
Department Goals:
Effective development of IT services.
To analyze the current and future IT needs of the organization.
Recognize new developments in Information Technology, and establish the current and long term needs of the Group.
Individual Goals:
Assist events that will improve the educational process in school.
Be involved in training faculty at the school on computers.
Effective and timely resolution of staff Issues.
Provide adequate IT support to all staff
Maintaining a high standard of decorum and work perfection


Industry Type : Education / Training / Teaching / Academics
Functional Area : IT Hardware Support / IT Hardware Repair & Maintenance

Desired Candidate Profile


ERP, Hardware, networking, trouble shooting, servers-windows 2012 r2, windows 2008, domain management, Exchange management, DNS management
Router and Access point configuration, office 365 -user and portal management.

Keywords

Windows ERP Information technology IT services Software implementation DNS management Network troubleshooting Hardware networking IT support office 365

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Canadian Bilingual School


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