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IT Assistant

Novotel, Ibis, and Adagio Al Barsha

Posted on August 8, 2018

1 - 2 years Dubai - United Arab Emirates

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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Essential and Optional Requirements
Desired candidate should hold a certificate/diploma in Computer Science/ IT with a minimum of 1 year experience as IT Assistant in Hospitality. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the HEARTIST philosophy and AccorHotels values with guests and associates.
Good interpersonal skills and self-confident
Guest oriented and service minded, with attention to quality
PMS System: Opera, POS System: Micros 9700, Micros 3700, BO System: SUN, OASYS, HSIA, Inventory Control System
Networking and Wireless System
• Excel
• Power Point
• Word
• Micros
Level of Education Bachelor / Licence Areas of study IT & Telecommunications Professional experiences 1 to 2 years Languages essential English
Key Tasks
The primary function of this position is to provide second level support to repair or to determine problems in computer systems and related equipment.
Provides immediate solutions when possible, furnishes feedback to the users/customer, informs the IT Manager on reoccurring problems and issues that are affecting multiple users, enters resolutions into the tracking system.
To assist users and guests, advice, handling of incidents/requests for services etc
To supervise, assist, advice and provide training and coaching of staff and internal customers and system
users to ensure full understanding and commitment to business achievements.
Conveys the image of the hotel
Assist to IT Manager in network planning, installation, implementation, maintenance, security, trouble shooting and back-up of systems.
Monitor and detect malicious intrusions, hacking and other unauthorized access;
Job Level Job Job Fixed-term contract: No Status Full Time Anticipated Start Date 01-09-2018

Contact: Recruitment Team

Reference: CatererGlobal/461592

Job ID: 82656230

Hotels / Hospitality

IT Software


Networking Wireless Recruitment Computer Science Network Planning Control System Hospitality Service Quality Inventory Control Powerpoint


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Novotel, Ibis, and Adagio Al Barsha

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