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IT Assistant

Novotel - Ibis - Adagio Premium, Dubai, Al Barsha

Posted on August 8, 2018

1 - 2 years Other - United Arab Emirates

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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The primary function of this position is to provide second level support to repair or to determine problems in computer systems and related equipment
Provides immediate solutions when possible, furnishes feedback to the users/customer, informs the IT Manager on reoccurring problems and issues that are affecting multiple users, enters resolutions into the tracking system
To assist users and guests, advice, handling of incidents/requests for services
To supervise, assist, advice and provide training and coaching of staff and internal customers and systemnbsp
users to ensure full understanding and commitment to business achievements
Conveys the image of the hotel
Assist to IT Manager in network planning, installation, implementation, maintenance, security, trouble shooting and back-up of systems
Monitor and detect malicious intrusions, hacking and other unauthorized access
Desired candidate should hold a certificate/diploma in Computer Science/ IT with a minimum of 1 year experience as IT Assistant in Hospitality. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the HEARTIST philosophy and AccorHotels values with guests and associates.nbsp
Good interpersonal skills and self-confident
Guest oriented and service minded, with attention to quality
PMS System: Opera, POS System: Micros 9700, Micros 3700, BO System: SUN, OASYS, HSIA, Inventory Control System
Networking and Wireless System

Contact: Alina Zapopadko

Reference: CatererGlobal/IT

Job ID: 82655476


Hotels / Hospitality

IT Software

Keywords

Networking Wireless Computer Science Network Planning Control System Hospitality Service Quality Inventory Control Troubleshooting Interpersonal Skills

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Novotel - Ibis - Adagio Premium, Dubai, Al Barsha


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