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IT Customer Service Representative

CLS Learning Solutions

Posted on December 2, 2019

2 - 3 years Cairo - Egypt

Bachelor of Arts. Any Nationality

Opening 01

Job Description

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Customer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction.
• Answer customer s inquiries through phone and face to face
• Follow up courses dates and customer satisfying
• Organizing customers in and out of labs
• resolve and mange customer complains
job requirements
More than 2 years

Education / Training / Teaching / Academics

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bsc or BA from a recognized University.
• Military Status: Completed or Exempted.
• Previous Experience in Customer Service face to face Environment is highly preferred.
• Very Good PC skills (preferred computer science graduates)
• Has the ability to be effective in communication with others
• Patient and intelligent to solve problems
• Working under pressure


IT Customer Service Representative


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CLS Learning Solutions

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