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IT Engineer

Client of 4jobnews

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on June 12, 2018 1 Opening

Job Description

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Job Description:
• Pro-actively providing information to users on the progress of outstanding support calls
• Arranging PC s and associated hardware, peripherals and software to users under direction of the Business Systems and Process Manager
• Installing and configuring operating systems and software packages to agreed standards under the direction of the Business Systems and Process Manager
• Assisting in the compilation and maintenance of an accurate inventory of hardware and software
• Assisting in the compilation of the companies technical documentation, guidelines and procedures and ensure they are disseminated to users
• Liaising with colleagues to ensure continuity of service for all users
• Providing at all times a professional, courteous and rapid response to individual users
• Providing first level technical support to users for all PC hardware, software and associated peripherals
• Ensuring that help tickets are logged in line with company support processes
• Providing first level technical support to users for all PC hardware, software and associated peripherals
Job skills:
• Networking
• PC hardware and peripherals
• LAN/WAN Connectivity
• Avaya Telephones (Beneficial)
• Manage Engine (Beneficial)
• Knowledge of the use and basic administration of the following systems
• Ability to use own initiative, manage time and priorities
• Proficient in Microsoft Office products (Windows &, Office 2010)
• Ability to provide first level issue resolution and problem identification for the following:
• Basic Windows functionality
• Basic Office functionality


Industry Type : Recruitment / Placement Firm / Executive Search
Functional Area : Engineering

Keywords

Technical support Networking Windows LAN Technical documentation Issue resolution Operating systems Software packages WAN connectivity MS Office

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Client of 4jobnews


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Website https://4jobnews.com/job/it-engineer/


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