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IT Executive (Information Technology Executive)

Aramex

Posted on May 9, 2019

0 - 2 years Cairo - Egypt

Bachelor of Technology/Engineering(Computers, Other Engineering). Any Nationality

Opening 01

Job Description

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• Continuously support and address all country employee s IT issues
• Resolve all employee Help desk within thetime frame
• Assist Aramex clients upon setting up e-tools (CTS, EPOD, Integrations, etc.)
Collaborate with the team to achieve its objectives
Self-development and skill improvement
Facilitate the flow of information horizontally and vertically
Achieve set annual KPI s and develop oneself on skill gaps
• Implement department strategy to achieve IT station s goal
Perform tasks related to new IT system implementations on site
Send new hardware/software request to procurement department
Create and manage user accounts and access permissions.
set up workstations for new employees (software/hardware)
setup and manage local scanners
support and troubleshoot hardware/software issues on
workstations/scanners and ensure latest software updates deployment.
Maintain local servers (lync, avaya, etc.) and responsible for local data centre.
Manage data Backup schedules and physical backup media storage
Ensure implementation of latest software security patches and updates
Run scheduled antivirus and resolve threats immediately as it occurs
Monitor local servers health, link status for all country branches and call centre systems
Handle GCS and resolve cases on daily basis
Manage local SQL server where applicable.
maintain annual inventory of all IT related assets (hardware and software)
Supervise and follow up on tasks given to external IT companies
Handle all systems issues related to security, card access team, networking team, maintenance team, Queue system, Hoshan for Printers/Scanners
Follow up with internet and telecom providers
Assist in developing software to ease procedures (COD System, Aramex Cashier system)
Adhere to company HSSE, compliance and sustainability corporate policies
Job Requirements:
• Experience: (0-2)yr. IT Background (windows server, SQL servers. MS office etc.) .
• Education: Information Technology / Computer Science
• Language: Fluent English
• Location: K4.5 .
• Basic Courses :MCSE & CCNA.
• Flexible with monthly rotation (night shift/ morning shift)
• Live in Heliopolis / Nasr city. (preferred) .


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IT Executive (Information Technology Executive)

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