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IT Help desk

Khalil Pharmacies

Posted on September 13, 2019

0 - 1 years Alexandria - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Tasks and Duties:
• Provide help-desk support and resolve problems to the end user s satisfaction.
• Monitor and respond quickly and effectively to requests received through the Phone call or face to face
• Monitor Service Desk for tickets assigned by E-mail.
• Modify configurations, utilities, software default settings.
• Install, test and configure new workstations & Laptops, peripheral equipment and software.
• Maintain inventory of all equipment, software and software licenses.
• Report issues to the manager for escalation.
• Manage PC setup and deployment for new employees using standard hardware and software.
• Perform timely workstation hardware and software upgrades as required.
job requirements
0 to 1 years
Not Specified at least

Pharma / Biotech / Clinical Research

IT Software

Desired Candidate Profile

Suitable bachelor degree
• Experience from 0 -1 years
• Fresh grad are welcome to apply
• CCNA is preferred
• Alexandria resident ONLY


IT Help desk


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