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It Help Desk


1 - 3 years Cairo - Egypt

Diploma(Other). Any Nationality

, Posted on June 4, 2018 1 Opening

Job Description

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Provide first line support for users either remotely or locally requiring assistance with IT issues and problems.
• Resolve users requests regarding software/ hardware and replace defective components when necessary
• Install new user s PC and the relevant operating system
• Configure, monitor, and maintain user emails or virus protection software.
• Perform data backups and disaster recovery procedures
• Monitor and maintain the internet connection in remote areas
• Escalate more involved problems to the appropriate support teams.
• Install the operating systems on the servers.
• Create all users, and the relevant policy and privacy profiles
• Maintain the IT operation of all users Antivirus, internet, other applications .

Industry Type : Retail
Functional Area : IT Hardware Support / IT Hardware Repair & Maintenance

Desired Candidate Profile

From 1-3 Years of Experience
• Multitask
• Active Person
• Hardworker
• Able to work underpressure
• Awareness of Advanced office
• Holds certificate of MCSE / MCSA


Mcse Information Technology Disaster Recovery Antivirus Project Coordinator It Operating Systems Hardware Monitoring Mcsa

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About this Company
In 2005, minlo was officially announced as a stand-alone company handling all operations for Tank coolers and became the market leader in the Egypt.
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