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IT Helpdesk Agent - Software Development - Beirut - Lebanon


Posted on July 15, 2019

2 - 3 years Beirut - Lebanon

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

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The Helpdesk Agent provides technical support related to the business application and assist the end-users from all Operating Entities and from Business Partners such as (Insurance Companies, Health Care Providers, Re-insurers, Brokers, .)
Requirements:"Excellent Customer Service Oriented using telephone calls and emails

Strong communication, attention to detail, time management and leadership skills

Strong Problem solving skills, Multi-Tasking capabilities. Ability to analyze Problems/data and suggest resolution(s)

Ability to learn fast new Business Applications (current and new modules)

Good organizational skills

Microsoft Office Skills: Outlook, Word, Excel, PowerPoint, (Access is a plus)

English Language Fluency oral and written

Bachelor University degree

Oral and written communication skills

Stress tolerance

Strong troubleshooting and analysis skills
Minimum Requirements:

Minimum 2 years of development experience

Minimum 1 year in a similar role

Bachelor s in computer science, or relevant degree required; Masters Degree is a plus

Strong communication skills

Excellent Team Player

Knowledge of insurance industry is a plus"

IT Software


IT Helpdesk Agent -


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