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IT Helpdesk Technician

Al Jazirah

Posted on January 13, 2020

3 - 5 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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IT Helpdesk Technician
Job Location : Riyadh
Job Description :
Configuring hardware and software downloads and knowledge of different operating systems
Preventive maintenance of devices as well as maintaining the safety of environments and devices free of viruses, where preventive includes updating the necessary software to fill the gaps.
Follow-up remedial maintenance (Hardware & Software)
Operating visual meeting systems in meeting rooms
Dealing with time attendance devices, installing and connecting them and solving their technical problems.
Dealing with recording devices and cameras Follow up and connect and solve problems (camera - recorder - cable -.)
Follow-up and communication with Internet service providers in connection with the connection and treatment of emergency problems and modernization as well as other services
Registration and follow-up of all the assets of the section and update them up to date as well as everything related to the technical era and receipt
Processing, installation and operation of new devices and equipment related to networks and databases in the company and make sure to carry out the process of transferring information from the old computers to the new in the event of replacement
Provide technical assistance to computer users in the company and branches on applications and programs used in network systems and databases, specifications and methods of operation
Addressing problems related to computer and network devices such as software problems, technical problems and others
Familiarity with Office programs and dealing with them, especially Outlook.
Take users' backups of files, programs, and archives
Supervision and follow-up regarding the department's purchases
Responsible for the process of exchange and input for all equipment of the department (devices - printers - Router - Inks - Scanners - ..) in the department store.
Carrying out any other duties assigned to him within the limits of his functions and responsibilities.
Requirements :
Must be in Saudi Arabia
Have 3 years experience as IT Helpdesk Technician
Interested candidate can apply with your updated resume


IT Helpdesk Technician


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Al Jazirah

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