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IT In-Charge

SamTech Middle East FZ LLC

Posted on October 10, 2019

5 - 6 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Computers). Any Nationality

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Job Description

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• Install, upgrade, support, troubleshoot and administer Windows Server OS (2008 R2/2012/2016).
• Install, upgrade, support, troubleshoot and administer Active Directory Domain Controllers, DNS, DHCP, WSUS, File Servers, IIS and Print Servers.
• Install, upgrade, support, troubleshoot and administer Microsoft Hyper-V and Hyper-V Clusters (2008 R2/2012/2016).
• Install, upgrade, support, troubleshoot and administer antivirus solutions including ESET Endpoint Security and Symantec Endpoint Security.
• Install, upgrade, support, troubleshoot and administer network devices including SONICWALL Firewalls, Ubiquiti WAP, Cisco and D-Link Switches.
• Install, upgrade, support, troubleshoot and administer physical servers including Dell PowerEdge R310, 710 & 730.
• Managing, maintaining and monitoring IT services provided by the ISP (du); Land Line Phones, fax, Internet services.
• Managing, maintaining and monitoring HIKVISION CCTV and Access Control Systems.
• Managing hosted services (GoDaddy & Register.com): domains, emails, FTP and web services.
• Managing Etisalat Data Centre e-Hosting account for web, database and communications servers.
• Performing and monitoring backups using Symantec Backup Exec & Handy Backup.
• Performing Backups for Access Control Systems, Wireless Controllers configuration and other systems.
• Full administration of Microsoft Office 365 including Exchange online, Microsoft Skype for Business and OneDrive for Business.
• Monitoring and recording the system utilization parameters (CPU, memory, disk space, etc.) and reporting/fixing any issue accordingly.
• Perform general preventative maintenance and remedial repairs to servers, network appliances, etc. including applying patches, firmware upgrades, etc.
• Answering technical queries and providing L2 & L3 support and be the point of escalation when required.
• Works with other IT team members on troubleshooting, upgrades and deployments for internal operations.
• Strong knowledge of Printers and network devices including Firewalls, APs and network switches.
• Strong knowledge of Microsoft Windows OS including Windows 7, 8, 10, Windows Server 2008, 2012 and 2016.
• Strong knowledge of Dell PowerEdge & HP Proliant Servers.
• Strong knowledge of Backup Solutions including Veritas Backup Exec.
• Strong knowledge of Antivirus solutions including ESET and Symantec.
• Strong knowledge of virtualization solutions including Hyper-V clusters and ESXi environments.
• Strong knowledge of different Microsoft server roles including Active Direcotry Server, File Server, Print Server, WSUS Server, TFS Server, IIS.
• Strong knowledge of Cisco VoIP phones and Android and iOS platforms.
• Strong knowledge of Office 365 Administration.
• 5 Years experience in the IT field
• Bachelor's degree in Computer Science/Engineering

IT - Software Services

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IT In-Charge


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SamTech Middle East FZ LLC

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