IT Infrastructure Engineer Abu Dhabi Commercial Bank Posted on May 15, 2018 6 - 7 years Abu Dhabi - United Arab Emirates Bachelor of Science(Computers). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB To administer and troubleshoot IT Infrastructure systems or IT Network devices and provide installation, analysis and user support to ensure high availability in the services across supported platforms1.Systems and Network SupportSupport and maintain IT Infrastructure services across the bank in order to ensure systems are available to the businessImplement changes from either user or business requirements to ensure performance is not degraded by system changesDesign and implement domain policies including MS security policies in coordination with Information Security and Network security to ensure managed systems are fully secureSubmit change management requests to Change Advisory Board, perform changes and tune managed systems accordingly in order to support banking requirementsIdentify and troubleshoot issues, formulate solutions on domains and servers or line of business working with other support teams such as Helpdesk to ensure timely resolutionRaise server/system performance issues with relevant support teams to ensure minimal impact to availability of systems2.Vendor ManagementCoordinate with external vendors to ensure services are provided as per agreed SLA s and TATs3.Policies, Processes, Systems and ProceduresAdhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders4.Self-ManagementManage self in line with the bank s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance5.Customer ServiceDemonstrate Our Promise and apply the ADCB Service Standards to deliver the bank s required levels of service in all internal and external customer interactions Company Industry Banking / Financial Services / Broking Department/Functional Area IT Software Desired Candidate Profile Minimum ExperienceAt least 6 years of experience in Systems Administration or IT Network field in a large scale production environmentExperience in incident management and resolution, managing software releases and configuration management, banking operations and related problemsMinimum QualificationsBachelor s Degree in Computer Science, Engineering or equivalentProfessional QualificationsMicrosoft Certified Systems Engineer (MCSE)ITIL Foundation course for IT Service ManagementKnowledge and SkillsProblem management and analysisOrganisation and capacity planning (staffing and other IT resources)Middleware technologies Keywords microsoft Middleware Information security Configuration management MCSE Network security Customer service Change management Helpdesk Incident management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs IT Infrastructure Engineer Jobs in Dubai IT-Software Jobs in Dubai IT Networking Jobs in Dubai Banking Operations Jobs in Dubai Service Management Jobs in Dubai Customer Service Jobs in Dubai Information Security Jobs in Dubai IT Infrastructure Engineer Jobs in UAE IT-Software Jobs in UAE IT Networking Jobs in UAE Banking Operations Jobs in UAE Service Management Jobs in UAE Customer Service Jobs in UAE Information Security Jobs in UAE IT Infrastructure Engineer Jobs IT-Software Jobs IT Networking Jobs Banking Operations Jobs Service Management Jobs Customer Service Jobs Information Security Jobs Abu Dhabi Commercial Bank Founded in the year 1985, Abu Dhabi Commercial Bank is a full-service commercial bank that offers a comprehensive range of products and services including private banking, corporate banking, commercial banking, retail banking, cash management, investment banking, wealth management, corporate finance , foreign exchange, Islamic products, interest rate and currency derivatives, property management services and project finance. Today, ADCB has more than 50 branches and cash offices in the United Arab Emirates and 300 ATM's spread throughout the UAE. The bank has two branches in India as well. The Emiratization strategy chalked by ADCB has been rewarded with Best Emiratization Awards four times. The bank’s success is backed by the Emarati Academy, which is working to provide necessary knowledge and training to ensure that the high school and university graduates graduating from their institution are fully prepared for branch or departmental roles. ADCB’s aim is to become the most valuable bank in the UAE. Towards this end, the bank has grown and its presence and has gone from strength to strength with more than 5000 employees. The bank is committed to bringing out the very best from each and every employee. It believes in assessing not just the employee’s performance on the basis of the results achieved but also on the basis of how these results are achieved. More View Contact Details Contact Name/ Designation: - Website https://www.adcbcareers.com/en/uae/jobs/it-infrastructure-engineer-3800389/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?