IT Officer STEEL CONSTRUCTION ENGINEERING CO LL

Server Management

• Manage, monitor, and maintain physical and virtual servers.
• Perform system updates, backup configuration, and hardware troubleshooting.

2. ERP Administration

• Administer user accounts, roles, permissions, and workflows in the ERP system.
• Troubleshoot ERP issues and coordinate with vendors for upgrades or fixes.

3. CCTV System Management

• Install, configure, and maintain IP CCTV cameras and NVR systems.
• Ensure continuous recording, storage health, and remote access functionality.

4. IP Telephony

• Configure and maintain IP phone systems, extensions, voicemail, and call routing.
• Troubleshoot VoIP quality, SIP registration, and network-related issues.

5. Networking

• Manage routers, switches, access points, VLANs, DHCP, and static IP configurations.
• Implement and maintain network cabling (Ethernet), patch panels, and site connectivity.

6. Fortinet Firewall Administration

• Configure firewall rules, NAT, security profiles, and traffic policies.
• Manage Fortinet VPN (SSL and site-to-site) for employees and remote offices.

7. Hardware & Software Provisioning

• Purchase, install, and maintain hardware (laptops, desktops, printers, plotters, photocopiers).
• Manage software licenses, updates, antivirus, and troubleshooting.

8. New Employee IT Onboarding

• Prepare user accounts, email, devices, and required software for new staff.
• Ensure smooth onboarding with IT orientation and initial support.

9. Printer, Plotter & Photocopier Support

• Install, configure, and maintain printing equipment.
• Monitor consumables (toner/ink) and perform necessary repairs or maintenance.

10. Time Attendance Systems

• Configure and manage biometric attendance devices.
• Ensure proper syncing, network connectivity, and data extraction for HR.

11. IT Support & Helpdesk

• Provide day-to-day technical support for all staff.
• Resolve hardware, software, network, and account-related problems.

12. Data Backup & Recovery

• Manage daily, weekly, and monthly backup operations.
• Ensure data integrity, recovery readiness, and secure storage.

13. Microsoft 365 / Outlook Administration

• Manage Microsoft 365 licenses, user accounts, and security policies.
• Troubleshoot mailbox issues, synchronization, and connectivity.

• Maintain accurate IT documentation, inventory, and asset tracking.
• Coordinate with external vendors for repairs, maintenance, and procurement.
• Ensure IT systems comply with company security policies.