Configure and deploy new workstations, laptops and peripheral equipment.
Install, troubleshoot, repair, update and maintain workstations and laptops.
Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
Setup and support audio/visual equipment for presentations on site.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment.
Provide software and system troubleshooting and support.
Install, maintain, troubleshoot, and update operating systems and user applications.
Monitor network to ensure network functionality and availability to all system users.
Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
Ensure computer is set up prior to new hire start date and any related moves.
Handle the relocation of computer equipment as a result of office or personnel changes.
Request and setup new user accounts and email accounts
Create and maintain inventory, which may include hardware, software and various items such as laser printer cartridges and peripheral equipment.
Has a background programing, oracle database is preferable.
Experience of SQL Server, Active Directory with a Hyper V environment
Respond to and log calls, escalating calls as required with key support vendors
Bachelor s degree or higher within information technologies, or substantial working experience within relevant fields and have obtained and maintained relevant certificates
Professional knowledge of network technologies and Windows clients
Experience in handling servers and related access management control
Ability to work independently to troubleshoot, performs root cause analysis, identify and isolate technical issues
Willing to take ownership of issue analysis and resolution efforts and commit to 'doing what it takes' to resolve technical issues regardless of the effort or timeframe required.
Ability to work and cooperate well with people
Working in a structured manner
Valid driving license is required.
Able to travel to sites.
Industry Type :
IT - Software Services
Functional Area :