Home Jobs in UAE IT Officer Jobs in UAE IT Officer

IT Officer

Dusit Thani Abu Dhabi ( View profile )

Posted on August 6, 2018

2 - 3 years Other - United Arab Emirates

Bachelor of Science(Computers). Any Nationality

Opening 01

Job Description

Email sent successfully.

primary responsibilities:
1. Specifically responsible for the 1st level support of the Central Systems interfaces.
2. Superior communication to and with the Central Systems Data Team resolving in any inconsistencies with the transmittal of data between the two systems.
3. In conjunction with Central Systems Data team escalate support issues and development requests to Micros-Fidelio Central Systems Support.
4. Responsible for the entry, tracking and management of all incoming support calls.
Work to ensure that contractual service expectations are exceeded.
5. Work with Dusit IT Support and Micros-Fidelio Support teams to ensure service level requirements are exceeded.
6. Assist in configuring and installing and supporting Central Systems Interfaces for selected strategic projects when required.
7. Train the concepts and procedures of Central Systems Interfaces Dusit IT support team.
8. Duties may include travel, shiftwork and weekend work.
9. Resolves data integrity issues and coordinates communication to the Central Systems Data Team.
10. Guest Support Cyber Assist, Data Backup, Handle IT Contingency Situation.
11. Prepare & review daily, weekly and monthly business unit reports.
1. Minimum education of Bachelor degree or Diploma in Computer Science, Computer Engineering
2. Minimum of 2-3 years of IT supervisory experience, preferably in medium-large organization. Exposure to hospitality industry is highly desirable
3. Strong knowledge in Fidelio, Opera, Micros, PC, Computer Security, IP TV, IP Telephone,LAN, WAN. and other applications widely used in hospitality business.
4. Have good English communication skills both in written and spoken
5. Posses professional disposition with excellent communication and interpersonal skills

Contact: Mahmoud Ahmed

Reference: CatererGlobal

Job ID: 82654937

Hotels / Hospitality

IT Software


Lan Wan Computer Science Project Coordinator Hospitality Data Integrity Service It Support Interpersonal Skills Training


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Dusit Thani Abu Dhabi ( View profile )

Catererglobal.com offers a unique service that provides an easy-to-use, specific recruitment website for vacancies in the world¢Â€Â™s best hotels and cruise ships.

View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private