IT Officer Dusit Thani Abu Dhabi ( View profile ) Posted on August 6, 2018 2 - 3 years Other - United Arab Emirates Bachelor of Science(Computers). Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB primary responsibilities: 1. Specifically responsible for the 1st level support of the Central Systems interfaces. 2. Superior communication to and with the Central Systems Data Team resolving in any inconsistencies with the transmittal of data between the two systems. 3. In conjunction with Central Systems Data team escalate support issues and development requests to Micros-Fidelio Central Systems Support. 4. Responsible for the entry, tracking and management of all incoming support calls. Work to ensure that contractual service expectations are exceeded. 5. Work with Dusit IT Support and Micros-Fidelio Support teams to ensure service level requirements are exceeded. 6. Assist in configuring and installing and supporting Central Systems Interfaces for selected strategic projects when required. 7. Train the concepts and procedures of Central Systems Interfaces Dusit IT support team. 8. Duties may include travel, shiftwork and weekend work. 9. Resolves data integrity issues and coordinates communication to the Central Systems Data Team. 10. Guest Support Cyber Assist, Data Backup, Handle IT Contingency Situation. 11. Prepare & review daily, weekly and monthly business unit reports. JOB REQUIREMENT 1. Minimum education of Bachelor degree or Diploma in Computer Science, Computer Engineering 2. Minimum of 2-3 years of IT supervisory experience, preferably in medium-large organization. Exposure to hospitality industry is highly desirable 3. Strong knowledge in Fidelio, Opera, Micros, PC, Computer Security, IP TV, IP Telephone,LAN, WAN. and other applications widely used in hospitality business. 4. Have good English communication skills both in written and spoken 5. Posses professional disposition with excellent communication and interpersonal skills • Contact: Mahmoud Ahmed • Reference: CatererGlobal • Job ID: 82654937 Company Industry Hotels / Hospitality Department/Functional Area IT Software Keywords Lan Wan Computer Science Project Coordinator Hospitality Data Integrity Service It Support Interpersonal Skills Training REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs IT Officer Jobs in Dubai Hardware Engineer Jobs in Dubai Executive Jobs in Dubai IT-Software Jobs in Dubai LAN Jobs in Dubai IT Support Jobs in Dubai Service Level Jobs in Dubai IT Officer Jobs in UAE Hardware Engineer Jobs in UAE Executive Jobs in UAE IT-Software Jobs in UAE LAN Jobs in UAE IT Support Jobs in UAE Service Level Jobs in UAE IT Officer Jobs Hardware Engineer Jobs Executive Jobs IT-Software Jobs LAN Jobs IT Support Jobs Service Level Jobs Dusit Thani Abu Dhabi ( View profile ) Catererglobal.com offers a unique service that provides an easy-to-use, specific recruitment website for vacancies in the world¢Â€Â™s best hotels and cruise ships. View Contact Details Contact Name/ Designation: - Website https://www.catererglobal.com/job/it-officer/dusit-thani-abu-dhabi-job82654937 Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?