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IT Operation Manager

Mighty Systems LLC

4 - 9 years Dubai - United Arab Emirates

Masters in Computer Application(Computers), Bachelor of Science(Computers), Bachelors in Computer Application(Computers). Any Arabic National, Any European National, Indian, Filipino

, Posted on May 15, 2018 1 Opening

Job Description

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Job description: Manage Quality Control (QC) process

Product’s handling, testing, reliability check, stability check, bug finding.

Maintaining testing reports and ensuring compliance of documents required for the purpose of audits.

Be responsible for inspection of the product in all aspects from user and business perspective.

Code testing and testing of product for the purpose of finding bugs, reporting, maintaining data and its history, getting bugs fixed, retesting, and ensuring finally that the product goes for release with no bugs or leakages.

Test cases, test specifications and testing.

Retesting of product post fixing of bugs by development team.
Manage Quality Assurance (QA) process.

Ensure keep evolving best practices and make sure adherence of processes in place.

Ensure compliance and adherence with continuous effort to uplift quality standards of the organization and teams by means of training, documentation, audits and change control mechanism.

Re-assessment of processes in place from time to time.

Manage Compliance & Risk (CT) process

Make sure products or services are comply with a data exchange standard published by an issuing/regulatory authority for respective country/region.

Assess product, compliance, or operational risks and develop risk management strategies with business continuity plan
Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.

Disseminate written policies and procedures related to compliance activities.

Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software.

Work with Product Owners/Managers in negotiating license reductions/increases as necessary due to usage.

Research, evaluate, recommend and implement methods, policies, processes, best practices, techniques, technologies and tools for software license management.

Provide employee training on compliance related topics, policies, or procedures.

Keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.

Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

Qualification: Masters in Technical or Computer related Education.

*Certification will be plus

Highly skilled, sound knowledge of software’s/ Applications, Arabic is an added advantage


IT Operation Manager Operation Manager Operations Maintenance Repair Operation Management Information Technology

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Mighty Systems LLC

A Dubai based ISO 9001:2008 Certified - Infotech solution provider, was established in 1998 to take up the challenges of developing software systems in local development environment. The company has since grown to a well-established Information Technology (IT) provider to the business houses in Midd le East, Africa, UK, Australia, Hong Kong, Malaysia, Singapore, overall 17 Countries thus standing as global and Total InfoTech Solution Provider
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