IT Problem Manager HifeTech Posted on June 11, 2018 1 - 2 years Abu Dhabi - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB IT Problem Manager Jobs Vacancy, We are looking for experienced and talented IT Problem Manager for our firm , location Abu Dhabi. Job Description • Manage the life cycle of problems from problem identification, through • Interface with other production management work streams (incident, capacity, event, change) to highlight problems and initiate remediation activities • Identify incident trends in production and initiate and manage proactive projects to prevent problems from occurring • Prevent problems and resulting incidents from happening, to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented • Manage the full lifecycle of the Problem Management Process • Lead/drive Root Cause Analysis activities to successfully identify root causes of problems • Perform analyses to highlight potential weaknesses and make recommendations for improvement Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile • Strong analytic/diagnostic skills and attention to detail • Strong communications skills and ability to interact effectively with senior management • Problem Management experience • Ability to interact successfully with a global team in multiple time zones • Ability to influence across the organization • Working knowledge of incident tracking tools (e.g. Remedy) • High level of customer awareness • Bachelor degree in related field Keywords Remedy Problem Management Diagnostics Remediation Production Management Root Cause Analysis Senior Management Lead Analytics Management REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs IT Manager Jobs in Dubai Team Leader IT Jobs in Dubai Support Manager Jobs in Dubai IT-Software Jobs in Dubai Incident Jobs in Dubai Problem Management Jobs in Dubai Senior Management Jobs in Dubai IT Manager Jobs in UAE Team Leader IT Jobs in UAE Support Manager Jobs in UAE IT-Software Jobs in UAE Incident Jobs in UAE Problem Management Jobs in UAE Senior Management Jobs in UAE IT Manager Jobs Team Leader IT Jobs Support Manager Jobs IT-Software Jobs Incident Jobs Problem Management Jobs Senior Management Jobs HifeTech View Contact Details Contact Name/ Designation: - Website http://hifetech.com/job/it-problem-manager-jobs/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?