IT Specialist
AUG Pharma
Employer Active
Posted on 1 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Follow up with employees post-troubleshooting to ensure full restoration of IT system functionality and user satisfaction.
- Install, configure, and update hardware and software components based on organizational needs.
- Prioritize and manage multiple open technical issues simultaneously, ensuring timely resolution.
- Maintain detailed records of problems and solutions to support continuous improvement and knowledge sharing.
- Create and update technical documentation and service catalogs for software installations, hardware configurations, and issue resolution procedures.
- Track and manage IT hardware inventory, ensuring availability and proper allocation.
- Diagnose and resolve network-related issues, including LAN, WLAN, CCTV, and IP telephony systems.
- Administer and support both active and passive networking components, including switches and structured cabling.
- Familiar with monitoring tools like Net Monitor, Manage Engine, and Desktop Central for system performance and asset management.
Desired Candidate Profile
Bachelor s degree in Information Technology, Computer Science, or a related field.
- 2-3 years of proven experience in an IT support or systems administration role.
- Strong knowledge of Windows and/or Linux operating systems.
- Experience with network administration, including LAN, WAN, and VPN technologies.
- Familiarity with cybersecurity principles and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience with hardware troubleshooting and software installation.
- Willingness to work onsite and provide hands-on support as needed.
Company Industry
- Pharma
- Biotech
- Clinical Research
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- IT Specialist
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