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IT Specialist

Smart Medical Services

Posted on December 3, 2019

2 - 4 years Giza - Egypt

Bachelor of Technology/Engineering(Computers). Any Nationality

Opening 01

Job Description

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About the Job
• Installing and configuring computer hardware, software, systems, networks, routers, DVRs, printers, networked copiers and scanners.
• Installing and configuring
• Operating systems (Ubuntu and Windows)
• MS Office suite
• Email accounts
• Monitoring and maintaining computer systems and networks.
• Troubleshoot and resolve all technical problems related to network issues (LAN & WLAN) even over WAN.
• Handle all internet issues and be the POC for the ISP (Leased line and VDSL) to ensure 24/7 connectivity.
• Responding in a timely manner to service issues and requests.
• Report, resolve or escalate problems and issues using central Helpdesk system according to IT SLA procedures.
• Responsible for ensuring the smooth day-to-day running of the IT Service Desk.
• POC for the IT outsourced company.

IT - Software Services

IT Software

Desired Candidate Profile

Job Requirements
• Bachelor degree (Preferably Bachelor of Computer Engineering or Computer Science).
• Minimum 2 years of experience as IT Help Desk Specialist.
• Good knowledge of computer hardware, software, cables and infrastructure.
• Researching problems to resolve issues
• Proven experience as a Help Desk Specialist.


IT Specialist


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Smart Medical Services

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