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IT Support - 12 mths contract

Client of Manpower Professional

Posted on November 13, 2019

2 - 3 years United Arab Emirates - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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User Support: 1st Level Support for any user faced problems on Operating Systems and
Standard Applications in regards to the Client Reference Model. (Up to 70 users)
-1st Level Support on Service Requests Regarding User Workplace Devices and Network Issues
- Setting Up Client Devices Such as Notebooks, Desktops, Landlines, Mobiles, Printers according to Porsche Guidelines.
- Ensuring Distribution of Latest Virus Definitions to All Clients.
- Managing, Creation, Maintaining Deployment, Updating, and Provision of Software Packages via SCCM in alignment with Porsche Reference Model.
- Occasional Mounting and Configuring of data center components
- Daily Checks of PME Server event logs.
Occasional Reports
- Open Points List within Weekly Status Meeting
- Monthly Activity Report (including Incident Statistics for remote and in house support).
The person must be a people person with excellent communication skills (as most support is done in person). Our office is quite multicultural so the candidate must have experience in Multicultural environments.

IT Software

Desired Candidate Profile


IT Support - 12 mths contract


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Client of Manpower Professional

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