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IT Support Analyst

Shabitech

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on May 7, 2018 1 Opening

Job Description

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Job Responsibilities
User based IT support (issue resolution)
Application Support (MS Office 2010 onwards)
Helpdesk Management and resolution
Management of Active Directory
Management of Windows Server Technologies (2008 onwards)
MS Exchange
Support PC and laptop repair and upgrades
Installation of PC operating systems
Basic network infrastructure including switches / WIFI.
Experience of mobile technology including iOS Android and Windows.
Liaising with 3rd party IT suppliers for call resolution
Management of company phone system and handsets
Job Requirements
You will be able to demonstrate excellent customer service skills and be prepared to support users both remotely and face to face ensuring workload is prioritized effectively and downtime minimized.
IT Support, Desktop Support, IT Help desk Support, 1st Line Support, 2nd Line Support, Systems & Network Administrator, IT Support Help desk Officer, Technical Support Analyst, Software Support, Desk side Support, IT Help desk Analyst, Support Analyst, IT Support Specialist, Senior Support Engineer etc.


Industry Type : IT - Software Services
Functional Area : IT Hardware Support / IT Hardware Repair & Maintenance

Keywords

IT Support Analyst Windows Android Application support Active Directory WiFi MS Office Mobile technology Project Coordinator Laptop Issue resolution

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Shabitech


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