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IT Support Coordinator

Client of Carebytech

Posted on August 6, 2018

1 - 3 years Sharjah - United Arab Emirates

Any Nationality

Opening 01

Job Description

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IT Support Coordinator Vacancy, We are urgently looking for an experienced and talented IT Support Coordinator for our firm, location Sharjah.
Job Description:
* Work with systems engineers and users on problem log research, root cause analysis
* Recommending steps for resolution and implementing solutions.
* Assist with corporate Windows desktop support.
* Work individually or with other team members to troubleshoot complex support issues
* Identify root causes and develop mitigation options.
* Automate recurring system administration tasks.
* Write comprehensive documentation.

IT - Software Services

IT Software

Desired Candidate Profile

* A world-class problem solver who can provide creative solutions to complex situations.
* Strong customer service skills matched with interpersonal communications skills.
* Excellent written and oral communication skills.
* Knowledge of Internet filtering devices
* Help desk experience
* Bachelor s degree in computer science or a related field is preferred
* 1-3 years of experience in a similar role is required


Windows System Administration Computer Science Customer Service Root Cause Analysis Support Coordinator Desktop Support It Support Troubleshooting

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Client of Carebytech

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Website http://carebytech.com/job/it-support-coordinator/

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