IT Support Engineer HifeTech Posted on June 11, 2018 2 - 3 years Abu Dhabi - United Arab Emirates Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB IT Support Engineer Jobs Vacancy, We are looking for experienced and talented IT Support Engineer for our firm , location Abu Dhabi. Job Description • Ensure expected service levels and response times are adhered to. • Follow company processes to effectively escalate matters, where appropriate, to other engineers, management and/or external suppliers. • Creation and maintenance of knowledge-bases for other members of the team, and external customers. • Maintain constant communication with end users, engineers, partners and 3rd party service providers on all matters that require technical support. • Provide after-hours support on rotation with the rest of the team. • Implement effective top to bottom IT solutions for our customers. • Enhance and maintain our customers existing IT environments. • Be accountable for effecting remote and onsite IT support to all internal and external stakeholders in the recording and resolution of all IT support tickets loggend and/of calls taken. • Provide senior technical support and mentor ship in terms of hardware, software, systems, and administration, both to clients and junior members of the team. Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile • Extensive project-based experience • Extensive experience in writing technical documentation for both technical and non-technical readers • Min of 5 years working experience as an IT Support Engineer and directing supporting end-users face-to-face and remotely • Min of 5 years experience troubleshooting and upgrading desktop_workstation and server hardware • Min of 5 years experience installing_maintaining and supporting corporate network environments of all sizes (LAN & WAN) • Comprehensive knowledge of Windows both Desktops and Servers Keywords Windows Technical Support Lan Troubleshooting Wan Technical Documentation It Support Management Corporate Hardware REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs IT Support Engineer Jobs in Dubai Desktop Support Engineer Jobs in Dubai Desktop Engineer Jobs in Dubai IT-Software Jobs in Dubai Networking Jobs in Dubai LAN Troubleshooting Jobs in Dubai WAN Jobs in Dubai IT Support Engineer Jobs in UAE Desktop Support Engineer Jobs in UAE Desktop Engineer Jobs in UAE IT-Software Jobs in UAE Networking Jobs in UAE LAN Troubleshooting Jobs in UAE WAN Jobs in UAE IT Support Engineer Jobs Desktop Support Engineer Jobs Desktop Engineer Jobs IT-Software Jobs Networking Jobs LAN Troubleshooting Jobs WAN Jobs HifeTech View Contact Details Contact Name/ Designation: - Website http://hifetech.com/job/it-support-engineer-jobs/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?