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IT Support Engineer

IT Pillars

1 - 3 years Cairo - Egypt

Any Nationality


, Posted on June 8, 2018 1 Opening

Job Description

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Support tickets coordination and follow up
• Log support tickets and track status with different team members
• Support customers and company engineers by providing troubleshooting/knowledge transfer
• Assist clients with installation, configuration, upgrade and resolving issues remotely for company software solutions
• Contribution to software documentation


Industry Type : IT - Software Services
Functional Area : IT Software

Desired Candidate Profile

Fluent English
• Knowledge in IT Systems and network is mandatory
• Good analytical and problem solving skills
• Principles of windows, office and network

Keywords

Windows Technical support Troubleshooting Information technology Customer support Analytical Software solutions IT support Presales Networking

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IT Pillars

About this Company
IT Pillars provides technology solutions and professional services to many businesses in Gulf and we have back office in Egypt. We strive to be a total technology solutions provider for all of our clients, large and small. IT Pillars started as a software development company,.. .
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