IT Support Engineer BNT

Employer Active

Posted 9 hrs ago

Experience

0 - 1 Year

Monthly Salary

AED 3,000 - 3,500 ($811 - $946)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication), Bachelor of Science(Computers)

Nationality

Indian, Pakistani, Sri Lankan

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Diagnose and troubleshoot hardware and software issues across various platforms, ensuring minimal downtime for end-users.
  • Manage and maintain IT assets, including inventory tracking and lifecycle management of equipment to optimize resource utilization.
  • Provide timely support through various channels, including phone, email, and chat, ensuring a seamless user experience.
  • Document all technical issues and resolutions accurately in the ticketing system to enhance knowledge sharing and improve future troubleshooting.

Desired Candidate Profile

  • Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating a solid educational foundation in IT.

  • At least 2 years of hands-on experience in an IT support role, showcasing the ability to handle a variety of technical challenges.

  • Relevant certifications such as CCNA, CompTIA A+, Microsoft Certified, proving a commitment to professional development.

  • Experience in a fast-paced environment, preferably in a corporate or tech-driven industry, indicating adaptability and resilience.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Systems Support Engineer
  • User Support
  • Support Technician
  • IT Support Specialist
  • System Administration
  • Network Administration
  • Firewall Configuration
  • CCTV Installation

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BNT

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