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Experience
1 - 2 Years
Job Location
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Indian, Filipino
Gender
Male
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Diagnose and troubleshoot hardware and software issues, ensuring timely resolution to minimize downtime for users.
Setting up IT networks Cabling Works, CCTV,Audio Video technology, Wireless Networks,
Provide first-line support through various channels like phone, chat, and email, delivering clear and effective communication to users.
Install, configure, and maintain operating systems and software applications, ensuring all systems are up-to-date and secure.
Conduct regular system audits and performance monitoring to proactively identify potential issues before they impact users.
Desired Candidate Profile
Bachelor's degree in Computer Science, Information Technology, or a related field, providing a solid technical foundation.
Relevant certifications such as CompTIA A+, ITIL, or Microsoft
A minimum of 2-3 years of experience in IT support or a similar role, showcasing practical knowledge and problem-solving skills.
Experience in a fast-paced environment, with the ability to adapt quickly to changing priorities and challenges.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Systems Support Engineer
- Help Desk
- System Configuration
- Cybersecurity
- Desktop Support Technician
- IT Support Analyst
- Troubleshooting
- Technical Support Specialist
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